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Inside Sales Representative

Company: Engineering Materials Solutions
Location: Attleboro
Posted on: May 29, 2018

Job Description:

Job DescriptionPosition Summary:Overall responsibility for customer order management process. Sell corporate products to business and industrial establishments or individuals over the telephone.Responsibilities:Provides sales and service to existing accountsMakes outbound lead follow-up calls to potential and existing customers by telephone and e-mail to qualify leads and sell products and servicesActive development of new accounts by cold calls to make contact with potential customers.Responds to customer demands by corrective actions, cost reductions and/or making improvement as necessary.Achieves set RMA goalsEmphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained.Reviews customer purchase order/forecast.Serve as primary liaison with customer (external) and planners (internal) so that any and all questions on order status can be resolved in a prompt and courteous manner.Maintain customer (master) information and pricing.Creates credit/debit memos and forward information to Finance.Maintains customer certification requirements.Liaison with shippers and packers on any issues related to customer packaging, special handling/labeling instructions, shipping instructions.Acts as administrator and primary contact for customer portal questions and concerns.Maintains an acceptable level of housekeeping order and cleanliness in area.Enters Customer Concerns as received.Company DescriptionEngineered Materials Solutions provides Clad Metals using PT Bonding, warm bonding, inlay cladding and side-to-side cladding for thousands of applications around the world.

Keywords: Engineering Materials Solutions, Attleboro, Inside Sales Representative, Sales, Attleboro, Massachusetts

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