AttleboroRecruiter Since 2001
the smart solution for Attleboro jobs

Customer Solutions Tech Support

Company: Mommy Jobs Online
Location: Attleboro
Posted on: June 14, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLNikishas on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Attleboro , Customer Solutions Tech Support, Other , Attleboro, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Macy's Retail Sales, Full Time: Northshore Mall
Description: Job Overview: As a Retail Associate, you will be an integral part of bringing the magic of Macy's to life. Sales Associates provide outstanding customer service, meet hourly sales and Star Rewards goals (more...)
Company: Macys
Location: Peabody
Posted on: 06/18/2019

Get New Landscaping Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: East Providence
Posted on: 06/18/2019

Telecommute and Enjoy Family in 2019
Description: Make 2019 the year to take charge of your future. Telecommute and earn an honest, reliable income from home.
Company: Ameriplan
Location: Plymouth
Posted on: 06/18/2019


Temporary Jobs - Drive with Lyft - Make Make $1500 in your First Month, Guaranteed
Description: What is Lyft Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule and be your (more...)
Company: Lyft
Location: Plymouth
Posted on: 06/18/2019

Math, Reading, and Test Prep In-Home Tutors
Description: SYLVAN IN-HOME TUTORING br br We are looking for K-12 tutors to join our Sylvan In-Home Tutoring program Experience br br the difference and become part of our exclusive community of high-quality (more...)
Company: Sylvan Learning
Location: Peabody
Posted on: 06/18/2019

Veteran Friendly Jobs - Drive with Lyft - Make Make $1500 in your First Month, Guaranteed
Description: What is Lyft Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule and be your (more...)
Company: Lyft
Location: Plymouth
Posted on: 06/18/2019

Veteran Friendly Jobs - Drive with Lyft - Make Make $1500 in your First Month, Guaranteed
Description: What is Lyft Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule and be your (more...)
Company: Lyft
Location: Peabody
Posted on: 06/18/2019

Night Shift Jobs - Drive with Lyft - Make Make $1500 in your First Month, Guaranteed
Description: What is Lyft Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule and be your (more...)
Company: Lyft
Location: Plymouth
Posted on: 06/18/2019

Travel RN-Dialysis Nurse - Outpatient Facility Needs Travel Dialysis Nurse
Description: A chronic dialysis program in the beautiful state of Massachusetts is in need of an experienced dialysis outpatient nurse. Applicants should have a MA License and at least one year of dialysis experience (more...)
Company: Foundation Medical Staffing
Location: Peabody
Posted on: 06/18/2019

Get New Contractor Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: East Providence
Posted on: 06/18/2019

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Attleboro RSS job feeds