Sr. CRM Success Manager
Company: Clean Harbors
Location: Bryantville
Posted on: July 2, 2025
|
|
|
Job Description:
Clean Harbors is looking for a Senior CRM Success Manager to sit
in Norwell, MA . The Sr. CRM Success Manager functions as a primary
systems expert to identify and resolve issues that lead to a better
user experience within the Salesforce ecosystem. Acts with
strategic thinking on how to make the tool sustainable long term
while also providing a streamlined user interface for all
stakeholders. Utilizes strong change management skills and
governance process thinking. Works business tickets to completion
quickly and in a timely manner. Communicates clearly and
effectively to stakeholders to resolve and document issues,
solutions and best practices. Oversees all Territory Management
activities in Salesforce to ensure territories are set and managed
with the highest degree of accuracy and timeliness. Why work for
Clean Harbors? Health and Safety is our 1 priority and we live it
3-6-5! Competitive wages Comprehensive health benefits coverage
after 30 days of full-time employment Group 401K with company
matching component Opportunities for growth and development for all
the stages of your career Generous paid time off, company paid
training and tuition reimbursement Positive and safe work
environments RESPONSIBILITIES Function as a key Salesforce CRM
system expert to identify and resolve issues that lead to a better
user experience within the Salesforce ecosystem. Act with strategic
thinking on how to make the tool sustainable long-term while also
providing a streamlined user interface for all stakeholders.
Utilize strong change management skills and governance process
thinking. Work business tickets to completion quickly and in a
timely manner. Communicate clearly and effectively to stakeholders
to resolve and document issues, solutions and best practices.
Oversee all Territory Management activities in Salesforce to ensure
territories are set and managed with the highest degree of accuracy
and timeliness. Salesforce configuration changes, including (but
not limited to): Flow, assignment rules, approval processes,
fields, page layouts, record types, dynamic layouts, apps, actions,
custom settings, mobile administration, Lightning Experience,
dashboards, and reports. Stay up to date on the Salesforce
ecosystem training and enhancements. Act as a point of contact for
the Sales Ops function on new functionality and releases that
impact the enterprise’s stakeholders. Other assigned duties
QUALIFICATIONS Bachelors Degree in Business, Marketing, or
equivalent 5 to 7 years’ experience with Salesforce Exceptional
communication skills with all levels of an organization in all
channels (written, spoken, presentation). Deep competence in the
Salesforce ecosystem, including Sales, Service, and High Velocity
Sales. Knowledge of Pardot preferred. Strong teamwork, team player
mentality, and ability to influence others to produce sustainable.
General understanding of training best practices and change
Wondering what to expect in starting your career with Clean
Harbors? Click Here to view a Day in the Life Video! 40-years of
sustainability in action. At Clean Harbors, our mission is to
create a safer, cleaner environment through the treatment,
recycling, and disposal of hazardous materials. Clean Harbors is
the leading provider of environmental, energy and industrial
services throughout the United States, Canada, Mexico and Puerto
Rico. Everywhere industry meets environment, Clean Harbors is
on-site, providing premier environmental, energy and industrial
services. We are solving tough problems through innovation and
proven methodology – come be part of the solution with us. Join our
safety focused team today! To learn more about our company, and to
apply online for this exciting opportunity, visit us at
https://careers.cleanharbors.com/ . *CH LI-NM2 LI-Onsite
Keywords: Clean Harbors, Attleboro , Sr. CRM Success Manager, IT / Software / Systems , Bryantville, Massachusetts
