NEW JOB OPENING APPLICATION TECHNICAL SPECIALIST IN Smithfield, RI, USA!

Company: Rose International
Location: Providence
Posted on: April 23, 2024

Job Description:

Job Description

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
  
  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**
    Description:
    --- Provide call center based technical support to store locations, vendors and staff.
    --- Serve as first level for troubleshooting of issues encountered in stores.
    --- Assure implementation based protocols are met.
    --- Render assistance for equipment troubleshooting and ensure deployment process adherence.
    --- Update Database regarding resolution of issues and techs progress while completing work with in the store.
    
    Experience
    --- A minimum of 1 year work experience needed.
    --- A Minimum of a High School Diploma or GED required
    --- Must have strong troubleshooting skills coupled with diagnostic, and problem solving skills Supervisory skills are an asset but not a requirement Must possess clear, accurately and tactful, communication both verbally and written
    --- Working knowledge of Word, Excel, and Access Understanding of Intermediate/Expert technical terminology is preferred
    --- Must be able to work independently and occasionally lead within a group Technical installation experience a plus but not necessary
    
    Position Summary
    --- Provide call center based technical support to store locations, vendors and staff. Serve as first level for troubleshooting of issues encountered in stores. Assure implementation based protocols are met. Render assistance for equipment troubleshooting and ensure deployment process adherence. Update Database regarding resolution of issues and techs progress while completing work with in the store
    
    Education
    --- Minimum High School Diploma or GED
    
    Benefits:
    For information and details on employment benefits offered with this position, please visit here . Should you have any questions/concerns, please contact our HR Department via our secure website .
    
    California Pay Equity:
    For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here .
    
    Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
    
    If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department .
    
    Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

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