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Retail Specialist

Company: La-Z-Boy Incorporated
Location: Attleboro
Posted on: June 26, 2018

Job Description:

JOB SUMMARY: The Retail Specialist trains and educates our La-Z-BoyFurniture Gallery Dealers and their Sales Associates on all aspects
of La-Z-Boy product features and benefits (Products include
La-Z-Boy, Hammary, Kincaid, American Drew, lamp, rug and accessory
vendors as directed) and assists in the implementation of our key
programs to achieve sales objectives and profitability. KEY RESPONSIBILITIES (other duties
as assigned):People Development --- Train, coach and develop Associates on product knowledge and
selling skills to achieve store sales goals --- Ensure
that all new hires are trained on product knowledge, business plan
topics or other topics as directed--- Be proactive
identifying development opportunities on a location by location
basis--- Assist in development of training on new
initiatives, product introductions, etc.--- Work closely
with the Corporate training function to stay current with all
product knowledge programs and training requirements ---
Point person to facilitate Market-wide training of all
initiatives--- Create a positive and exciting working
environment for all store associates --- Role model the
brand platformSales
Culture--- Work closely with the Regional
Account Manager to stay current with all Business Plan training
requirements--- Use Company metrics to execute training
needed to be a world class selling organization---
Regular visits to each store to observe sales associates in selling
process to identify coaching opportunities--- Participate
in scheduled conference callsOperations/Store Standards--- Ensure that all stores have selling tools needed including
training information, swatches, price lists, catalogs etc.--- Keep Design Centers up to date--- Keep stores
informed of product/fabric availability/drops/delays---
Assist in new store set up: ordering swatches, signage, selling
tools; training new hires, participate in weekly calls---
Support training and service initiatives on other accounts as
assignedSCOPE &
IMPACT: Responsible for the training and execution
of programs for on average 18 La-Z-Boy Furniture Gallery locations.
REQUIREMENTS: --- High School Diploma with
0-2 years of relevant experience or equivalent ---
Proficient in the use of Microsoft Office, including Word, Excel
and Outlook --- Excellent communication, customer
service, and organizational skills --- Initiative to meet
assigned goals, missions and objectives --- Strong
interpersonal skills to effectively communicate and build rapport
--- Ability to effectively manage time and conflicting
priorities --- Strong attention to detail---
Daily travel within Market and approximately 40% other overnight
travel as needed--- Attendance at High Point Market twice
REQUIREMENTS: --- Bachelor's degree in
Business or related field is preferred--- Two (2) or more
years sales and/or design experience with a proven track record of
direct reports. Assist with coaching and mentoring sales
professional office environment as well as subject to both inside
and outside environmental conditions. Nearly continuously required
to reach overhead, pull, push, stand, walk, hear, and listen. Often
required to bend, stoop, climb ladders, kneel, squat, crouch, and
lift up to 50 pounds. Seldom required to sit, talk, climb stairs,
crawl, balance, and lift over 50 pounds. CORE ATTRIBUTES:Communicate TransparentlyLead the TeamImpact and Influence Deliver ResultsCoach and DevelopOTHER
DUTIES: Please note this job description is not
designed to cover or contain a comprehensive listing of activities,
duties or responsibilities that are required of the incumbent for
this job. Duties, responsibilities and activities may change at any
time with or without notice.

Keywords: La-Z-Boy Incorporated, Attleboro, Retail Specialist, Hospitality & Tourism, Attleboro, Massachusetts

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