Field Service Technician II - Dental
Company: Patterson Dental Supply, Inc.
Posted on: July 8, 2019
Overview Why join Patterson? Patterson Companies is an
industry-leading specialty distributor serving the dental,
veterinary and rehabilitation supply markets. Driven to meet the
needs of healthcare professionals in these growing markets,
Patterson provides a total-package approach to doing business. Our
customers benefit from a diverse platform of products and services,
as well as the convenience and peace of mind that come with relying
on one trusted partner for everything they need. Who are we looking
for ? Patterson Dental is looking for experienced technicians in
the field of bio-medical (dental) device and equipment repair. What
can you expect as a Field Service Technician II? As a Field Service
Technician II, you provide installation and repair on a variety of
dental equipment and products in the dental office environment. The
Field Service Technician II follows manufacturer guidelines
relative to the repair of devices. You will also assist in the
training of other technical staff. Responsibilities
- Determining parts, supplies or tools needed to complete service
requests. Uses company-provided tools and test devices used to
adjust, calibrate and repair equipment.
- Managing vehicle inventory and restocking from branch inventory
- Ensuring both proper vehicle maintenance guidelines and safe
driving habits are followed.
- Repairing equipment to meet manufacturer's specifications as
well as all company, OSHA or other agencies' policies related to
- Providing technical support for the repair of equipment after
initial installation and ensuring that service commitments are met
within standard response time.
- Assisting in the training and mentoring of new members of the
Service Technician team.
- Training dental office staff on proper operation of installed
- Other duties as related to the position. Qualifications What
background and experience is needed? The ideal candidate will
possess a minimum of a High School Diploma or equivalent, as well
as 2-4 years of prior experience as a dental service technician. A
valid driver's license and clean driving record is required. An
Associate's degree in a computer-related field or technical
training in the bio-medical or electronics field is preferred.
General computer proficiency, including knowledge of Windows-based
programs, familiarity with networking, and experience with
peripherals such as printers, backups, scanners, modems, and
Category 5 cabling is preferred. General mechanical aptitude with
prior experience in the areas of computer repair, carpentry,
plumbing, heating, electricity, and/or electronics is also
beneficial. Microsoft Certified Systems Engineer certification is
preferred Competencies in the areas of customer service,
organization, problem-solving, and interpersonal and communication
skills are desired. What physical capabilities are required? You
must be able to lift up to 100 pounds. If this sounds like the
challenge you are looking for, we invite you to submit your
application. EEO Statement An Equal Opportunity Employer Patterson
Companies, Inc., is an equal opportunity employer. We consider all
qualified applicants without regard to race, religion, color, sex,
national origin, age, sexual orientation, gender identity,
disability or veteran status, among other factors.
Keywords: Patterson Dental Supply, Inc., Attleboro , Field Service Technician II - Dental, Healthcare , Attleboro, Massachusetts
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