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Veterinary Client Service Representative

Company: United Veterinary Care
Location: Attleboro
Posted on: October 11, 2020

Job Description:

Vitality Veterinary - AttleboroVeterinary Receptionist(an awesome companion-animal general practice!)LocationAttleboro, MA 02703Company OverviewVitality Veterinary Services offers high quality, affordable, and convenient veterinary care to pets in the Attleboro area and across the United States. By offering more cost-effective diagnostic, wellness, and surgery pricing to clients, Vitality improves the level of care for ALL pets.--We strive to provide exceptional customer service and patient care by working as a team; we work hard and we also have fun!--Job Summary--We are looking for candidates who have a continuous improvement mindset and, ideally, experience as a veterinary receptionist to join our fast-paced, state-of-the-art hospital, although we are willing to train the right candidate.Would you like to join a veterinary practice that focuses on providing exceptional service to clients at the same time as providing extraordinary medical care to patients? Do you enjoy going above and beyond when performing job-related tasks? Lastly - are you reliable, responsible, and organized?If you answered yes to all of these questions, you may be a great fit for this role!Responsibilities and DutiesProviding exceptional client service;Oversight of the front desk, greeting clients and generally setting the tone for the practice;Keeping appointments flowing in a smooth manner; making appointments for the doctors and confirming those appointments;Answering multiple phone lines, screening calls;Educating clients;Generating invoices and going over them with clients;Cleaning the front reception area;Keeping track of files including medical charts, invoices, and other important paperwork; andMaking sure all public areas are kept clean and tidy!Requirements1+ years relevant experience in a veterinary, medical, and/or customer service settingStrong customer service skillsContinuous improvement mindsetWork well in a team environmentRemain calm under pressureComputer literacyExperience working with a multi-line phone systemPreferred / Nice-To-Haves2+ year--veterinary receptionist experienceKnowledge of veterinary software (e.g. Neo, AVImark, Cornerstone), or other CRM softwareBenefits and PerksExtraordinary Salary401(k) with employer match and immediate vestingInsuranceHealth InsuranceAlso available: Dental, ST/LTD, VisionPTO with carryoverUniform AllowancePersonal Pet DiscountsWhat Makes Us SpecialWe are a part of a growing group of state-of-the-art hospitals with locations in New England, South East, and Mid-Atlantic states and future growth across the U.S. We offer our team members competitive compensation packages and a supportive work environment.--Our exam and basic medical fees are low and transparent to encourage client engagement, which has proven to ensure increased comprehensive care decisions and compliance of owners, and healthier outcomes for our patients!--Our philosophy is simple: hire a superstar medical team that takes a straightforward and progressive approach to veterinary medicine. We provide our team with a full complement of technology-driven diagnostic equipment including digital radiography, dental radiography, on-site laboratory analyzers, and a range of the best medical equipment available.--Powered by JazzHR

Keywords: United Veterinary Care, Attleboro , Veterinary Client Service Representative, Healthcare , Attleboro, Massachusetts

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