Senior Systems Services Support Analyst - 1811250
Company: FIDELITY INVESTMENTS
Location: Merrimack, New Hampshire
Posted on: September 14, 2018
Job Description:
Duties: Provides end to end provisioning, deployment, and
coordination for system buildout. Gathers requirements from developers and
project coordinators to setup infrastructure components in all
environments from development through production. Documents and implements load
balancing configurations for cloud and BAU. Provisions and prepares
hardware on proprietary internal cloud, virtual, and physical servers. Primary Responsibilities: • Prepares configuration for application middleware and application deployment. • Develops and implements new standard SSL certificates
for applications. • Coordinates application buildout with onshore and
offshore partners to ensure on time delivery. • Provides Level 3 support and triages escalations from
operations team. • Resolves hardware and software integration issues by
interfacing with database administration, software development, network
support personnel, and vendors to coordinate solutions. • Performs Operating System patching and migration,
package installation and configuration changes under tickets. • Evaluates and participates in implementation of new systems
and automation initiatives. • Defines and recommends process improvement initiatives. • Participates in the development of tools used to
facilitate operational procedures. • Creates contingency plans covering key areas of
vulnerability within the system. • Coordinates systems installation and configuration of
systems installation and infrastructure changes. • Responsible for the maintenance of system diagrams and operational procedures. • Troubleshoots and tunes performance within the platform
space. • Establishes project plans for projects of moderate
scope. • Works on multiple projects concurrently. Requirements: Bachelor’s degree (or foreign education
equivalent) in Computer Science, Engineering, Information Technology,
Information Systems, Mathematics, Physics, or a closely related field and
three (3) years of experience in the job offered or three (3) years of
experience providing application and server support within a Linux
environment, including infrastructure and administration; Or, alternatively,
a Master’s degree (or foreign education equivalent) in Computer
Science, Engineering, Information Technology, Information Systems,
Mathematics, Physics, or a closely related field and one (1) year of
experience in the job offered or one (1) year of experience providing
application and server support within a Linux environment, including
infrastructure and administration. Candidate must also possess: Demonstrated
Expertise ("DE") implementing a platform in Pivotal Cloud Foundry,
utilizing Concourse CI/CD pipeline creation technology; DE performing
cloud service engineering, including build, deploy, scaling, and
triage on AWS, PCF, and Azure Cloud platforms; DE performing
infrastructure provisioning using Dandy and FidCloud C2C; release management
and engineering processes, using uDeploy and Concourse;
configuration management using iConfig/SpringCloud Config; and systems
integration; DE in BAU and cloud load balancing design, configuration,
troubleshooting, and validation through F5 and AVI devices, creation through NDA,
AVI, and NSX load balancing for cloud solutions. To apply visit, https://jobs.fidelity.com and search for
1811250.
Keywords: FIDELITY INVESTMENTS, Attleboro , Senior Systems Services Support Analyst - 1811250, Finance , Merrimack, New Hampshire, Massachusetts