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Customer Quality Engineer

Company: Sensata Technologies
Location: Attleboro
Posted on: August 14, 2019

Job Description:

SunIRef:it Customer Quality Engineer Sensata Technologies 214 reviews Attleboro, MA 02703 Job Insights Sensata offers a unique opportunity to engineer products and to get them to the market. The Customer Quality Engineer will work with other engineers and technical colleagues in a team environment to manage key customer accounts for Quality. The Engineer will lead and solve problems with products for key customers. It is a tremendous opportunity for an electrical, mechanical, design or process engineer with strong technical and communication skills to impact the customer satisfaction of leading companies worldwide, analyze quality data to make informed decisions, and communicate the end result in a professional environment. Managing strategic customer accounts with direct customer interface to drive quality improvement, responding to customer issues with crisp communication, and providing strong problem resolution skills are critical to the position. The Engineer will interact with others globally while traveling occasionally to customer locations and other Sensata sites. The Customer Quality Engineer manages several customer accounts in all aspects of Quality and continuous improvement. Specific tasks include: Developing a strategy to manage specific customer accounts Leading customer quality issue resolution Understanding customer specific requirements Working with customers to fully satisfy their requirements Setting quality goals and improvement plans Leading and/or participating in quality teams and reviews Utilize traditional and advanced quality planning tools Documenting and working with lessons learned Working with production sites to drive manufacturing improvements Reviewing control plans and improving them Analyzing data to identify concerns and respond to customers Warranty analysis and trending 8D/Corrective action management for customer issues Supporting change management programs Quarantine poor quality material in warehouse Ability to work independently and prioritize responsibilities Job Requirements: Bachelor's and 4-6 years, or Master's and 2-4 years, or Doctorate and 0-2 years Strong customer interface experience Demonstrated ability to achieve results Strong planning, organization, and communication skills Ability to lead people and work with international teams Microsoft Office skills Travel 10-15% Preferred Requirements: Background in Mechanical, Design, or Process Engineering Lean training Experience in high volume manufacturing environments Familiarity with Oracle and TrackWise is beneficial Smarter Together Collaborating at Sensata means working with some of the world's most talented people in an enriching environment that is constantly pushing towards the next best thing. Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication. As OneSensata , we are working together to make things work together NOTE: If you are a current Sensata employee (or one of our Affiliates), please back out of this application and log into Workday via the Company Intranet to apply directly. Type FIND JOBS in the Workday search bar. Sensata Technologies - Just posted - report job - original job On Company Site

Keywords: Sensata Technologies, Attleboro , Customer Quality Engineer, Engineering , Attleboro, Massachusetts

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