Field Service Technician II - Dental
Company: Patterson Dental Supply, Inc.
Posted on: July 27, 2019
Field Service Technician II - Dental Overview Why join Patterson?
Patterson Companies is an industry-leading specialty distributor
serving the dental, veterinary and rehabilitation supply markets.
Driven to meet the needs of healthcare professionals in these
growing markets, Patterson provides a total-package approach to
doing business. Our customers benefit from a diverse platform of
products and services, as well as the convenience and peace of mind
that come with relying on one trusted partner for everything they
need. Who are we looking for ? Patterson Dental is looking for
experienced technicians in the field of bio-medical (dental) device
and equipment repair. What can you expect as a Field Service
Technician II? As a Field Service Technician II, you provide
installation and repair on a variety of dental equipment and
products in the dental office environment. The Field Service
Technician II follows manufacturer guidelines relative to the
repair of devices. You will also assist in the training of other
technical staff. Responsibilities Determining parts, supplies or
tools needed to complete service requests. Uses company-provided
tools and test devices used to adjust, calibrate and repair
equipment. Managing vehicle inventory and restocking from branch
inventory as necessary. Ensuring both proper vehicle maintenance
guidelines and safe driving habits are followed. Repairing
equipment to meet manufacturer's specifications as well as all
company, OSHA or other agencies' policies related to asepsis.
Providing technical support for the repair of equipment after
initial installation and ensuring that service commitments are met
within standard response time. Assisting in the training and
mentoring of new members of the Service Technician team. Training
dental office staff on proper operation of installed systems. Other
duties as related to the position. Qualifications What background
and experience is needed? The ideal candidate will possess a
minimum of a High School Diploma or equivalent, as well as 2-4
years of prior experience as a dental service technician. A valid
driver's license and clean driving record is required. An
Associate's degree in a computer-related field or technical
training in the bio-medical or electronics field is preferred.
General computer proficiency, including knowledge of Windows-based
programs, familiarity with networking, and experience with
peripherals such as printers, backups, scanners, modems, and
Category 5 cabling is preferred. General mechanical aptitude with
prior experience in the areas of computer repair, carpentry,
plumbing, heating, electricity, and/or electronics is also
beneficial. Microsoft Certified Systems Engineer certification is
preferred Competencies in the areas of customer service,
organization, problem-solving, and interpersonal and communication
skills are desired. What physical capabilities are required? You
must be able to lift up to 100 pounds. If this sounds like the
challenge you are looking for, we invite you to submit your
application. EEO Statement An Equal Opportunity Employer Patterson
Companies, Inc., is an equal opportunity employer. We consider all
qualified applicants without regard to race, religion, color, sex,
national origin, age, sexual orientation, gender identity,
disability or veteran status, among other factors.
Keywords: Patterson Dental Supply, Inc., Attleboro , Field Service Technician II - Dental, Engineering , Attleboro, Massachusetts
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