Staff Human Factors Engineer (Andover, MA)
Company: Smith & Nephew
Location: Andover
Posted on: April 1, 2026
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Job Description:
Staff Human Factors Engineer (Andover, MA) Life Unlimited. At
SmithNephew we design and manufacture technology that takes the
limits off living. Smith Nephew supports healthcare professionals
in more than 100 countries in their daily efforts to improve the
lives of their patients. We do this by taking a pioneering approach
to the design of our advanced medical products and services , by
securing wider access to our diverse technologies for more
customers globally, and by enabling better outcomes for patients
and healthcare systems. We have leadership positions in:
Orthopaedics Reconstruction - joint replacement systems for knees,
hips and shoulders Advanced Wound Management - wound care treatment
and prevention products used to treat hard-to-heal wounds Sports
Medicine - minimally invasive surgery of the joint Trauma &
Extremities - products that help repair broken bones We have around
15,000 employees around the world. Annual sales in 2018 were more
than $4.7 billion . We are a constituent of the UK's FTSE100 and
our shares are traded on the London Stock Exchange and through
American Depository Receipts on the New York Stock Exchange (LSE:
SN, NY) What will you be doing? As part of the Smith Nephew Human
Factors team the Staff Human Factors Engineer will lead usability
and design efforts across a number of Smith & Nephew's life
changing device programs. Yo u will demonstrate and champion
user-centered design principals, employ design thinking activities,
identify unmet needs and generate design requirements while
ensuring human factors and usability regulatory requirements are
met. In addition to providing design and usability guidance, this
position will lead ethnographic research activities that will craft
and define business strategies across a variety of medical device
products and services. As a Usability authority, you will
contribute to the establishment and adoption of organizational
human factors operating procedures and processes. You will lead
research across multiple programs to understand users (clinicians
and lay users), use environments, user characteristics, behaviors
and constraints. You will support the delivery of projects by
developing and leading strategies, informing design through user
research, reviewing HF literature, iteratively testing concepts,
leading external partners and compiling reports for submission to
regulatory authorities. You will provide ongoing assessment where
changes to an existing product user interface are proposed,
identifying any additional work required. You will develop and
maintain Usability processes and procedures in order to streamline
product development and maintain regulatory compliance. You will
develop and maintain an understanding of the latest information
regarding Usability and Human Factors testing for medical devices.
You will maintain a network of external contacts who can be
referred to for advice when appropriate. You will ensure all
activities are performed in accordance with relevant national and
international standards. You will ensure all activities are
performed and maintained in the QMS in accordance with relevant
national and international standards. You will place special
emphasis on IEC62366 – 1, the FDA’s guidance Applying Human Factors
and Usability Engineering to Medical Devices, and the NMPA
Guidelines for the review of medical device usability engineering
registration. Travel Up to 25% What will you need to be successful?
Bachelor´s degree in relevant area (Human Factors, Industrial
Design, Cognitive Psychology, Engineering) Preferred: Human
Factors/Ergonomics Master´s Degree, Ph.D. Human Factors/Ergonomics
qualifications a plus 8 years’ experience in product development
with the application of Human Factors Engineering to product/system
design Project and third party management experience (budget
>$100k) Significant working knowledge of Usability/Human Factors
Engineering in a medical device environment Experience moderating
usability studies Knowledge and understanding of Human
Factors/Usability standards Experience of working on medical
devices, capital equipment, software GUI’s Preferred: experience
with usability engineering for complex systems (e.g.,
computer-assisted surgery, robotic surgery, visualization)
Preferred experience with usability engineering for surgical
devices Strong organizational, prioritization and communication
skills Proficiency using generative Ai tools for varied
applications Competencies You know and care about the business You
focus on the customer You build positive relationships You embrace
innovation and change management You deliver on commitments You
value people Other S oftware proficiency: Microsoft Office Suite:
Teams, OneDrive, Copilot Word, PowerPoint, Excel, Outlook
Preferred: Adobe Creative Suite, Jama, Jira, Figma, Budget Not a
budget holder but responsible for selecting partners and defining /
monitoring Scope of Work which may exceed $100k Internal
Supervision Opportunity to lead and coach more junior team members
Build and maintain internal relationships This role will
predominantly involve communication with other functions at a
similar level and functional managers of other departments.
External Relationships Your day will include extensive
communication with third party authorities. You will be able to
engage with external human factors and design partners You will
take advice regarding overall strategic direction on projects from
HF Manager. Requires little to no supervision in day-to-day
activity. You Unlimited. We believe in creating the greatest good
for society. Our strongest investments are in our people and the
patients we serve. Inclusion and Belonging- Committed to Welcoming,
Celebrating and Thriving on Inclusion and Belonging, Learn more
about Employee Inclusion Groups on our website (
https://www.smith-nephew.com/). Your Future: 401k Matching Program,
401k Plus Program, Discounted Stock Options, Tuition Reimbursement
Work/Life Balance: Flexible Personal/Vacation Time Off, Paid
Holidays, Flex Holidays, Paid Community Service Day Your Wellbeing:
Medical, Dental, Vision, Health Savings Account (Employer
Contribution of $500 annually), Employee Assistance Program,
Parental Leave, Fertility and Adoption Assistance Program
Flexibility: Hybrid Work Model (For most professional roles)
Training: Hands-On, Team-Customized, Mentorship Extra Perks:
Discounts on fitness clubs, travel and more! LI-HYBRID "The
anticipated base compensation range for this position is $145,250 -
$217,750 USD annually. The actual base pay offered to the
successful candidate will be based on multiple factors, including
but not limited to job-related knowledge/skills, experience,
geographical location, and internal equity. It is not typical for
an individual to be hired at the high end of the range for their
role at Smith Nephew. Compensation decisions are dependent upon the
facts and circumstances of each position and candidate. In addition
to base pay, we provide competitive bonus and benefits, which
include medical, dental, and vision coverage, 401k, tuition
reimbursement, medical leave programs, and a variety of wellness
offerings. " SmithNephew provides equal employment opportunities to
applicants and employees without regard to race, color, religion,
sex, sexual orientation, gender identity, national origin,
protected veteran status, or disability. Stay connected by joining
our Talent Community . We're more than just a company - we're a
community! Follow us on L inkedIn to see how we support and empower
our employees and patients every day. Check us out on Glassdoor for
a glimpse behind the scenes and a sneak peek into You . Unlimited .
, life, culture, and benefits at SN. Explore our website and learn
more about our mission, our team, and the opportunities we
offer.
Keywords: Smith & Nephew, Attleboro , Staff Human Factors Engineer (Andover, MA), Engineering , Andover, Massachusetts