Facilities Manager

Company: Hanscom Federal Credit Union
Location: Littleton
Posted on: April 1, 2026

Job Description:

It’s an exciting time to be at Hanscom Federal Credit Union! As a member of our Operations Department, you will join a dynamic team of purpose-driven individuals committed to delivering exceptional service to our members. Who we are – Hanscom Federal Credit Union Members-first – our members are our top priority. We make business decisions with our members at the top of mind. Integrity – we’re honest and committed to doing what’s best for our members and our company. What is right isn’t the same as what is easy. Teamwork – we are in this together and we all benefit from our success. Innovation – we identify new ideas for processes or products that will lead to positive changes and take the initiative to implement the changes. Empathy – we understand that communication starts by listening, understanding diverse perspectives, and caring about others’ sustained success. What we offer $81,380.62/annual to $101,725.78/annual Compensation for this position will be determined based on the candidate's experience, skills, and qualifications. Final pay may vary depending on factors such as prior experience, expertise, and specific requirements of the role. We are committed to offering competitive compensation and will discuss the final pay rate with candidates should an offer be made. A full-time, permanent position that will reward you through annual bonus program. Medical, Dental, Vision, FSA, 401(k), Student Loan Paydown, and paid Sick and Vacation time benefits. A flexible hybrid work schedule environment. We are committed to fostering career growth and development – when you join our organization it’s not just a job. We look to develop your skills aligned to our business needs and help you progress in your career. Who you are – Facilities Manager You are a dynamic, detail oriented, intuitive person with the ability to develop relationships, build rapport and become a trusted team member. You are able to provide everyone you assist or support with a high level of service, have strong organization and multi-tasking skills, and are searching for a rewarding career where you are valued and respected. What you'll do Oversight of all building related activities at all credit union physical locations. Responsible for the security, maintenance and services of work facilities to ensure that they meet the needs of the credit union and employees and comply with applicable safety and security protocols. Provides for all facility, construction and associated maintenance and renovations to include plumbing, electrical, HVAC, telephone, lighting, drive-up systems, sound/music, power generation and back-up, structural, roof, paint, elevator, appliances, including the purchase of new or replacement equipment. Electronically tracks all issues and actions taken. Ensure that the lighting, plumbing, heating, air conditioning and ventilation systems are operating properly to provide appropriate working conditions for employees. Identify, negotiate, and manage all contracts and vendor relationships for all building services including physical security, janitorial, waste removal, landscaping, snow removal, HVAC, electrical, and plumbing. Monitors and ensures contractor compliance for company contracts including but not limited to: landscape, janitorial, HVAC, carpet, elevator and snow removal. Coordinates and tracks contracts for janitorial, grounds maintenance and waste disposal at all branches. Prepares bid specifications for company and oversees the implementation contract. Maintains a file of vendors for all facility related functions. Inspect buildings’ structures to recommend the need for repairs or renovations. Works as a liaison between general contractor or vendor, to ensure construction projects remain on-time and on-budget. Act as facilities lead on all major renovations and new construction projects and serve as the construction lead on enterprise construction projects. Supervise the design and upkeep of all credit union grounds and landscaping. Act as a liaison for landscaping and snow removal services. Create a rolling 5 year facilities and maintenance plan including a comprehensive preventative maintenance plan and strategy to ensure all HFCU physical assets are maintained in accordance to the plan and in keeping with the HFCU brand. Ensure compliance with all OSHA and other safety requirements. Develop and maintain a facilities management documentation and backup plan. Act as the facilities liaison for all HFCU facilities leases. Communicate with Lessor or Landlord on issues that arise ensure that the Lessor/Landlord provides all aspects of service/compliance with lease terms. Negotiate renewals and renewal terms as appropriate. Responsible for physical security at all credit union locations. Act as administrator for employees’ physical alarm authorization and door key access. Act as liaison with credit union’s alarm system vendor and electronic door key access vendor. Maintains adequate inventory of maintenance products used in all buildings. Manage installation of video systems and coordinate ongoing maintenance; make recommendations for changes. Responsible for the development, maintenance, and tracking of HFCU's facilities budget, including accounting for depreciation and replacement value of physical assets as well as ongoing maintenance expenses. Oversight and administration of credit union’s office supplies. Act as administrator for credit union’s office supply ordering system. Maintain office supplies in main supply storage room at credit union’s operational center in Littleton. Establish operational standards and procedures that promote energy efficiency and energy savings in buildings and equipment. Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Oversee annual facilities budget development, forecasting, tracking, and reporting, ensuring alignment with organizational financial goals Lead procurement activities for facilities-related goods and services, including sourcing, bidding, contract evaluation, and vendor selection in accordance with purchasing policy. Knowledge/Skills/Experience Required: 5 – 8 years of experience in facilities management or a relevant position. A Bachelor’s degree. State approved driver’s license. Certified Facility Manager (CFM) preferred. Excellent interpersonal and communication skills. Solid problem-solving skills with an analytical/critical thinking mindset. The ability to make decisions while working independently. Attention to detail but also the ability to see the implications for the bigger picture. Excellent organizational, time management, prioritization skills with the ability to handle a complex varied workload. Physical Demands/Conditions Required: Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 75 lbs. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. Must be capable of regular, reliable and timely attendance. Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise, as well as outside in various degrees of heat and cold. Equipment Used: Individual must have ability to utilize various types of office equipment including a computer/laptop and related software. MENTAL AND/OR EMOTIONAL REQUIREMENTS Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Must be authorized to work in the US

Keywords: Hanscom Federal Credit Union, Attleboro , Facilities Manager, Construction , Littleton, Massachusetts