Apply Now! Ambulatory Clinic Supervisor I
Company: Boston Children's Hospital
Location: Waltham
Posted on: July 11, 2025
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Job Description:
The Ambulatory Clinic Supervisor I will be responsible for: -
Supervises administrative staff. Interviews, hires, orients,
trains, develops, and disciplines staff as necessary. Organizes
work and work processes. Leads staff in creating and/or maintaining
an environment in which core ECES values are upheld. Conducts
annual performance appraisals and recommends merit increases in
conjunction with the Practice Administrator and consistent with
Hospital policy. Conducts regular staff meetings. - Maximizes
revenue by ensuring all appropriate registration and administrative
paperwork is generated at the time of patient registration and
forwarded to the Hospital and/or Foundation in a timely manner for
billing purposes. Identifies opportunities to change registration,
scheduling and billing processes and procedures to enhance positive
patient experience. - Ensures all Program personnel are trained in
Hospital policies and procedures, as well as in ECES, and
appropriate features of the Hospital's information systems,
including follow up training and consultations. Ensures compliance
with third-party regulations and requirements (such as DPH,
licensure, The Joint Commission, OSHA, etc.) and billing as they
relate to proper documentation, coding and charge entry processes
for program clinical services. - Evaluates Program’s space needs.
Oversees clinician schedule(s) to ensure appropriate room
utilization and resource allocation. Monitors and coordinates any
facility issues which affect operations. Recommends efficiency
improvements to the Practice Administrator. - Purchases daily
medical and office supply needs through established Hospital
protocols to ensure efficient patient care. Monitors supply
inventory/budgeting and identifies and communicates trends and
patterns to support cost containment and ensures appropriate use of
supplies. - Ensures patient satisfaction by providing positive and
effective customer service. Monitors and assesses management and
operations for patient satisfaction. Recommends and implements
improvements to service. - Organizes and maintains daily
administrative operations of department. Exemplifies ECES values in
performing these duties. Prepares, verifies and monitors
departmental payroll and maintains related records. Prepares
periodic reports and documents to comply with hospital,
governmental, regulatory and/or funding agency requirements,
according to established schedules. Coordinates administration of
departmental fellowship and/or residency programs, training grants
and related programs. - Participates in budget process by
identifying and analyzing trends and patterns and prepares cost
projections. Develops proposals to improve cost effectiveness.
Monitors budgets and payroll, resolves variances, prepares reports
and maintains related records and documentation. To qualify, you
must have: - Associate’s degree in business or a closely related
field required. Bachelor’s degree preferred. - Three years of
experience required. - Basic understanding of scientific,
mathematical, or technical principles. - Ability to communicate
effectively both orally and in writing and provide empathy in
difficult interpersonal situations. - Demonstrated knowledge of
hospital systems, operations and managed care. Boston Children’s
Hospital offers competitive compensation and unmatched benefits
including flexible schedules, affordable health, vision and dental
insurance, child care and student loan subsidies, generous levels
of time off, 403(b) Retirement Savings plan, Pension, Tuition and
certain License and Certification Reimbursement, cell phone plan
discounts and discounted rates on T-passes. Experience the benefits
of passion and teamwork.
Keywords: Boston Children's Hospital, Attleboro , Apply Now! Ambulatory Clinic Supervisor I, Administration, Clerical , Waltham, Massachusetts
